The Museum Practice

Plan to meet GMS / PMS 2014-15 Contractual Requirement for Patient online Service

This practice plans to offers patients’ facilities to book, view, amend, cancel and print appointments online, from January 2015.

This practice plans offers the facility for all patients to order online, view and print a list of their repeat prescriptions for drugs, medicines or appliances, from January 2015.
This practice plans to offer patients facilities to view online, export or print any summary information from their record, relating to medications, allergies, adverse reactions and any other items agreed between the practice and individual patient, from February /March 2015*.

We will publicise and promote our online services to our practice’s patients through the practice website, practice waiting room posters and the Patient Participation Group.
Planned activity:
1. Agree the initial small group of patients to access online appointments.( November 2014)
2. Agree the initial small group of patients to access online ordering of repeat prescriptions (December  2014*)
3. Agree the initial small group of patients to use access to records (January 2014*)
4. Write up practice policies and run internal staff awareness sessions (January 2014).
5. Prepare promotion and information activities for patients
Review any nationally provided support material from RCGP/NHS England
Train relevant staff for patient records access, e.g. receptionists (January  2014*)
6. Commence summary information access to records for patients who request it
Publicise online services to patients through website and PPG  (February/ March 2014 *)
*These dates are subject to the necessary NHS GP systems and software being available to the practice by NHS England.

Patients’ online access to their records- what does this mean?
Currently the minimum online access to patient records practices must offer is to what is called ‘Summary Information’. Summary information is three aspects of the patient record:
• medication
• allergies
• adverse reactions.
This is the minimum information required.